Important information regarding Coronavirus (COVID-19) (19.07.2021)

XpressYourSelfie Limited (XpressYourSelfie) is committed to ensuring the safety of their clients and the wider community.

We will aim to work with you and your venue manager to ensure we operate in accordance with government COVID-19 regulations and inform our clients (and any members of our team) of any changes.

From today, government guidelines regarding COVID-19 and wedding and civil partnership ceremonies, receptions and celebrations are outlined below:

From 19 July, the rules for wedding and civil partnership ceremonies; and wedding receptions and civil partnership celebrations changed. There are no legal restrictions on the number of people that can attend a wedding, civil partnership, reception or celebration.

  • Legal requirements for social distancing no longer apply and you do not need to stay 2 metres apart from people you do not live with.

  • Face coverings are no longer required by law in any setting. However, the government expects and recommends that people wear face coverings in crowded areas such as public transport.

  • COVID-secure rules, including table service requirements and restrictions on singing and dancing, no longer apply. However, there are steps everyone should continue to consider to reduce the risk of transmission, which are explained in this guidance. All businesses should follow the principles set out in the working safely guidance.

  • If someone has been instructed by NHS Test and Trace to self-isolate because they have tested positive for COVID-19, or they’re the close contact of someone who has tested positive for COVID-19, they must still self-isolate and not attend.

 

XpressYourSelfie aims to:

  • monitor government and Public Health England's (PHE) risk level assessment and to implement changes;

  • re-enforce government and PHE precautions to our team to help prevent spreading of the virus, including regular hand washing through the provision of hand-sanitiser, providing use of disposable props, cleaning surfaces, minimising unnecessary contact with our equipment - (in the case of our magic mirror this may mean only XpressYourSelfie team members using the touchscreen and/or using a remote control);

  • ask our clients to follow government guidelines and ensure they and their guests are not exhibiting symptoms associated with Coronavirus;

  • ask members of our team who are exhibiting symptoms associated with Coronavirus to follow government guidelines, notify relevant team members and self-isolate;

  • ensure we remain COVID-19 secure - please see here.

Our team will continue to:

  • have access to bottles of disinfectant spray and hand-sanitiser;

  • encourage the use of disposable/wipeable props at events;

  • take cleaning equipment to use at events to clean wipeable props.

  • we reserve the right to tailor some of the options offered in our packages throughout the pandemic (such as removing the option to write messages/adding emojis) so XpressYourSelfie team members only can operate the touchscreen

We will continue to work with our clients to keep everyone as safe as possible.

Moving/cancelling the date of your event:

Due to the current circumstances, we understand that booking amendments may be necessary for clients and have changed our current policy accordingly.

 

Changing the date of your booking

For any bookings between 1 April 2021 and 31st December 2021 our clients will be able to amend their booking date providing we are available on the new date. Please be aware, this is under constant review and we will revert to our usual policy as soon as government guidance permits it.

We recommend that customers contact their suppliers before booking a new date with their venue to ensure suppliers can accommodate the change of date. 

If we are not available on your new date and it is not XpressYourSelfie who have made the amendment, we will advise that you contact your wedding insurance provider.

Our cancellation policy is currently as below.

Cancelling your booking

If you have to cancel your event entirely:

In the unfortunate event you have to cancel your event entirely due to Coronavirus (COVID-19), we will ask you to provide us with written proof of cancellation from your venue (including the reason for cancellation).

Once we have received this, we will provide you with a letter confirming your booking has been cancelled due to Coronavirus (COVID-19) and do our best to help you reclaim any monies you have paid in respect of your booking through your insurance company.

If you are cancelling the services of XpressYourSelfie, but your event is still going ahead:

If you decide to cancel our services due to Coronavirus (COVID-19) but your event is still going ahead as planned, please provide us with written proof confirming your cancellation.

Once we receive this, we will provide you with a letter of cancellation and refund (excluding your deposit and any other expenses we have incurred on your behalf).

 

Contact us:

Phone: +44 (0)7592 308 224

Email: contact@xpressyourselfie.co.uk

Facebook: https://www.facebook.com/xpressyourselfie

Live chat: using the live chat feature on this page.